Privacy Notice

 

Effective upon publication

 

Fantaxtic Services LLC (“Fantaxtic,” “we,” “us,” or “our”) operates www.fantaxticservices.com. This notice explains how we handle information when you visit our website, contact us, or use our services.

 

Information we receive

 

The information we receive depends on how you interact with us. It may include:

 

- Contact and account information: Your name, email address, phone number, address, account information, and the contents of messages you send us. You might provide this information when you contact us, request a guide, sign up for a newsletter, book an appointment, create an account, or use chat.

- Client information: Information you provide for services, including sensitive tax, identity, and financial information. This can include Social Security numbers and tax and financial documents. Clients can send documents through Intuit Link, our secure document portal.

- Website and device information: Wix and other website or analytics services may receive technical information, such as your IP address, browser or device type, pages viewed, and interactions with the website.

 

You do not need to use every feature, and not every feature asks for the same information. If you create an account, review your profile settings: the account sign-up page says profiles are public automatically unless changed.

 

How we use information

 

Depending on your interaction with us, we may use information to respond to questions, provide requested services, manage appointments and accounts, and communicate with you about those services. We sometimes send marketing emails and texts. We also use advertising analytics to understand advertising performance.

 

When information is shared

 

We use service providers to help operate our website and services. Wix provides website and booking tools, and Intuit Link provides our client document portal. Other providers involved in website features, communications, or analytics may receive information when those services are used. The information involved depends on the service and how you interact with it.

 

Cookies and privacy settings

 

Cookies and similar technologies are small pieces of data used by websites and related services. Our website and its providers may use them for website operation and analytics, including advertising-related analytics.

 

You may see a Usercentrics banner with options including Deny, Accept All, and More Information. A Privacy Settings control may appear after you make a choice. You can contact us using the details below if you have questions about privacy settings.

 

Marketing and contact preferences

 

You can ask us to stop sending you marketing emails, marketing texts, or both by contacting us using the details below. If a marketing message includes an unsubscribe or other opt-out option, you can use it. We may still contact you about an appointment or service you request.

 

Retention and security

 

We keep client records for no more than four years. This statement describes client records; it does not specify a retention period for website cookies or other information collected through website tools.

 

Please use Intuit Link to send client documents. Avoid sending Social Security numbers or other sensitive documents through general website forms or chat. Contact us if you need help sending documents. No method of transmitting or storing information can be guaranteed completely secure.

 

Other websites and services

 

Our website may link to websites or services operated by other organizations. Their privacy practices are described in their own notices. Please review those notices before providing information to them.

 

Privacy questions and requests

 

You can contact us with questions about this notice or make a request concerning your personal information, such as a request for access, correction, or deletion. Please describe your request without including sensitive documents or Social Security numbers in your initial message.

 

Fantaxtic Services LLC

Email: info@fantaxticservices.com